PRIVACY POLICY

We respect your privacy and security and have implemented various measures to protect your personal information. To learn more about our privacy practices, please read this Privacy Policy.

This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information at every step. Finally, this Privacy Policy outlines your options regarding the collection, use, and disclosure of your personal information. By using our services through visiting the site directly or through another site, you accept the practices described in this Policy.

Data protection is a matter of trust, and your privacy is important to us. Therefore, we will only use your name and other information related to you in the manner outlined in this Privacy Policy. We will only collect information when it is necessary and relevant to our dealings with you. We will retain your information for as long as required by law or as long as it remains relevant to the purpose for which it was collected. You can visit the site and browse without providing personal details. During your visit, you remain anonymous, and at no time can we identify you unless you have an account on the site and log in with your username and password.

Data We Collect:

We may collect various pieces of information if you seek to place an order for a product with us on the site.

We collect, store, and process your data to process your purchase on the site and any potential later claims and to provide you with our services. We may collect personal information, including but not limited to your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account details.

We will use the information you provide to process your orders efficiently and to provide you with the services and information offered through our website, as well as those you request. Additionally, we will use the information to manage your account, verify and complete financial transactions, audit the downloading of data from our website, improve the layout and content of the website, customize the site for users, identify visitors, conduct demographic research, and send you information about our products and services (provided you have not objected to receiving such communications). If you prefer not to receive any marketing communications, you can opt out at any time.

We may share your name and address with third parties (e.g., couriers or suppliers) to facilitate the delivery of products to you. You must provide accurate and up-to-date information on the site. Your order details may be stored with us, but for security reasons, they cannot be retrieved directly by us. However, you can view this information by logging into your account on the site, where you can check completed, pending, or dispatched orders, and manage your address, bank details (for refunds), and newsletter subscriptions. You are responsible for maintaining the confidentiality of your access details and not sharing them with unauthorized third parties. We are not liable for any misuse of passwords unless it is due to our fault.

Purpose For Collection, Storage & Use Of Personal Data:

The primary purposes for the collection, storage, and/or use of sensitive personal data or information are as follows:

  • Our business processes, operations, and management, including but not limited to service performance, entering into or performing any contract, maintaining service quality, providing support for products or services, processing your orders, corresponding with you, fulfilling transaction requests, and delivering products or services.
  • Managing client contact profiles and the business relationship between clients and contacts.
  • Providing information, products, or services that you request or which we believe may interest you.
  • Recordkeeping and other administrative and service-related processes.
  • Ensuring the safety and protection of the rights or property of Esquire Electronics Limited or its business.
  • Complying with applicable legal requirements, including governmental reporting and fulfilling statutory obligations as a service provider.
  • Monitoring or recording interactions such as calls, chats, and online transactions for quality assurance or to retain evidence of a transaction.
  • Providing statistical analysis, marketing assistance, customer support, arranging product deliveries, and other related purposes.
  • Direct marketing and promotional purposes.
  • Operating and improving the website for a better user experience.

Third Parties & Links:

We may share your details with other companies within our group or with our agents and subcontractors to assist with any of the purposes set out in this Privacy Policy. For example, third parties may assist with delivering products, collecting payments, analyzing data, and providing marketing or customer service support.

We may exchange information with third parties for fraud protection and credit risk reduction. If we sell our business or part of it, we may transfer our database containing your personal information. Other than as set out in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent, unless required by law. Please note that the site may contain links to other sites or advertisements from third parties. We are not responsible for the privacy practices or content of those third parties.

Cookies:

The acceptance of cookies is not required for visiting the site. However, we would like to point out that the use of the ‘basket’ functionality and ordering is only possible with cookies enabled. Cookies are small text files stored on your computer’s hard drive that help us recognize you as a unique user when you visit certain pages. Cookies are used solely for your convenience on the site (e.g., remembering your email address when you amend your shopping cart) and do not collect personal or private information.

You can configure your browser to refuse cookies, but this may limit your ability to use certain features of the site. For more information about cookies, visit

allaboutcookies.org.

This site uses Google Analytics, a web analytics service by Google, Inc. Google Analytics uses cookies to help analyze how users interact with the site. The data collected, including your IP address, is transmitted to Google’s servers in the United States. Google will use this information to evaluate your use of the site, compile reports, and provide other related services. Google may also share this information with third parties as required by law. By using this site, you consent to the processing of data about you by Google in the manner described above.

Security:

We have implemented appropriate technical and security measures to prevent unauthorized access, loss, destruction, or damage to your information. When we collect data through the site, we ensure it is collected on a secure server protected by firewalls. We may occasionally request proof of identity before disclosing personal information to you. You are responsible for protecting your password and computer from unauthorized access.

Your Rights:

If you are concerned about your data, you have the right to request access to the personal data we hold about you. You can also request corrections to any inaccuracies in your data, free of charge. Additionally, you can ask us to stop using your personal data for direct marketing purposes at any time.